Ecommerce Boom!

With the commencement of every New Year the world is adopting new technologies leading to continuous changes in the way we are using and looking things. The biggest revolution which occurred in near future is the increasing usage of eCommerce platforms. The online shopping graph is increasing rapidly but yes gradually, the ease of purchasing products online with a click is tremendous.

By knowing the facts related to online purchase thousands of companies are taking their benefits and many are in queue to start off. This is really good solution that addresses the needs of organization, merchants and consumers to cut costs and increase sales while improving the quality of goods and services and speed of service delivery.

Cliff Technologies opens its door for such companies who want to establish themselves in this big arena exploring the market! We cater and assist all our clients in specialized Ecommerce service starting from store creation to fully serviceable with all functionalities; with catalog processing services including building, maintaining, updating catalogs; store promotion with all kinds of customer support processes.

One stop solution for all the Ecommerce needs!

Our Ecommerce Service Suite

Our Ecommerce Service Suite

Store Planning and Consultation

Definitely a competent Ecommerce portal cannot be initiated until proper planning, business strategy and defined long term goals for your website. So this service serves as foundation elements for all the upcoming business and expected sales in turn profit. The business model should be cleared which required an intense study of the market.

The related study which we do for our esteemed clients are:

  • Product full research covering product features, descriptions and its specifications
  • Competitor Analysis in terms of selected products and price comparison
  • Categorizing each product and service to their market specifications
  • Optimizing products to increase online visibility by the use of appropriate keywords
  • Compiling information from a variety of trade sources and projecting it together

These factors will definitely present some real numbers on the basis of which client will be clearer in his further planning and decisions.

Ecommerce Web Design

We know that your product showcase platform needs to be really compelling for the visitors to make their choices. We are poised to provide you with creative store design that is distinctive, world standard, professional, user-focused and easy to navigate.

We custom create designs for full user interface covering:

  • Logo Design
  • Store Home Page
  • Category and Product list Page
  • Product Detail Page
  • Shopping Cart Page
  • Checkout Page
  • Responsive Design
  • Custom buttons and Icons
  • Custom Graphic and Print designs
  • Custom Ecommerce Video and Presentations

The speciality of our designs is that they are custom created to suit your specific requirements which makes the website:

  • Focused to Industry and prime products
  • Quick Loading
  • Easy to navigate and user friendly
  • SEO friendly
  • Seamless integration

Ecommerce Web Development

Effectively formulating functional codes while conserving the selected design layout is what we can say is our strength. We have got wide proficiency in peak Ecommerce Software like Magento, osCommerce, Zencart, Prestashop, etc. We suggest best software as per the client’s needs and custom create them to suit client’s specific requirements covering the most advanced features used in the industry.

Our related technical expertise includes:

  • PHP Open Source: Template Integration, Skinning and Theme Development, Theme Customization, Modules Development and Customizations, Extension Development, Plug-in/Widget Development and Customization
  • Core PHP, MVC Framework, Template Engines, JavaScript Libraries, MySQL, XML, Web Services, AJAX

The basic functionality that can be included in the Ecommerce portal is:

  • Design/Template integration
  • Shopping cart integration, customization and deployment
  • Payment gateway integration
  • SSL certificate integration
  • Database creation and management
  • Product Management
  • Inventory Management
  • Price Management
  • Customer Management
  • Shipping, Tax and Order Management
  • Newsletter and Promotional Management
  • Blog Management
  • Social Media Channels Integration
  • Implementation of Google analytics to track visitors
  • Application of On-page SEO
  • Other customized features as per client’s requests

Product Catalog Management

Cliff Technologies promises to deliver its clients full catalog management services aiding in seamless exhibit of products online. We are efficient in executing professional catalog processing for any product line aiming to enhance the functionality and usability for the users. We are committed to accurately input, categorize and enhance product information and relevant images for best user experience and sales.

Our Catalog management services include:

  • Catalog Updates and Maintenance
  • Identification of desired products
  • Gathering product specifications and price
  • Conversion of paper or raw catalog to attractive online catalog
  • Tracking product availability status
  • Tracking Tax and shipping
  • Proper bifurcation of product categories
  • Visually compelling product image edits

At Cliff Technologies, we have a team of professionals having years of experience in catalog management services. Once the scope of the work will be cleared our team make every effort to deliver perfect result as promised.

Catalog Content Creation

Content plays a vital role in promoting sales in your Ecommerce portal. Cliff Technologies focuses in formulating full process of identifying the products, gathering and restructuring product specifications with price and giving product review services. This course of action from our side gives viewers perfect experience of the showcased products leading to good sales figures.

Data is an important part of any Ecommerce platform hence regular updates pertaining to addition, editing and deletion of content are needed at regular intervals to maintain consistency and high quality.

Our inclusive portfolio of catalog content creation aids our clients to achieve considerable cost savings and rapid growth.

Cliff Catalog Content Services Offers:

  • SEO optimized product description
  • Content Originality
  • Catalog Copywriting
  • Product Review Writing
  • Definitive Product Taxonomy
  • Meta-information management
  • Streamlining content updates and maintenance

Catalog Building

Administrating and operating an online store successfully is not an easy trade while fulfilling all your on-site or background scores. This in-house challenge can cost huge sum of capital and time for the organizations. Cliff Technologies solves this problem by providing cost-effective product catalog building services.

We believe in functioning in-hand with our clients during catalog building phase in order to identify with company’s guiding principles and modus operandi. We utilize this valuable information to transform into influential catalog element designs, patterns and layouts. These transformations convert the online catalog into eye-catching folio rendering into more sales generation.

Our Catalog building approach offers:

  • Digitization of Paper catalogs
  • Attractive Designs of catalog elements
  • Quality Assurance of catalogs built
  • Catalog Indexing
  • Catalog Conversion

Product Image Editing

Ecommerce arena is mainly based on product images as the buyer usually gets convinced by the crisp, clear and attractive image of the product; this is an important asset which sways the sale in one direction. The original product attributes like appearance, texture, color, shade, etc. come in live form by these product images catching the attention of buyers to purchase.

We understand this significant need of our clients by transforming the raw images to clean and eye-catching product snippet for your online Ecommerce store. Our design team is proficient in enhancing these considerable product images coming from different sources which turn becomes a laborious and cumbersome chore for any company.

Some of our product editing services includes:

  • Product Image enhancement and retouching
  • Image Cropping and clipping
  • Image Resizing and scaling
  • Image masking and background updates
  • Removal of extra elements
  • Image color and lighting updates
  • Product Orientation

Order Processing and Tracking

Day to day operations of Ecommerce Stores is essential for consistent and satisfied customers; in the same platform Cliff Technologies provides Order Processing and Tracking services to its clients. Our team takes care of full order process starting from the placement of orders to its successful physical delivery.

“ We rationalize the current business process of order processing to attain maximum output with competency leading to growth and good returns. ”

The key services include:

  • Inventory Management: Keeping track of stock shortage; tracking Stock Code, vendor SKUs, cost, color, size, etc.
  • Procurement from Suppliers: Order placement to Suppliers, tracking on-time delivery
  • Purchase Order Management
  • Customer Support: Customer interaction; keeping them updated about their package status, shipment and date of delivery
  • Product Return course: Customer interaction; product return processing completion
  • Insight and Reports: Preparing insight reports for the inventory, suppliers, returns, etc.

Store Promotional Services

Internet is still the strongest media of all; this reminds us that we cannot forget traditional Search Engine Optimization promotional campaigns for your Ecommerce store making it visible to potential customers.

We, at Cliff, target customers who are really in need of your products making the business more profitable in terms of sales, hits, traffic, social media, top ranks and internet marketing. We have our own team of SEO analysts, professionals and writers with good experience in the industry who works really hard to market your Ecommerce website prominent to the world. We closely work with our clients in understanding the target market in turn working on the store internet marketing strategy; the finalized strategy is then implementation targeting confirmed results as per timeline.

Below services from our side heads you on top in the mob:

  • SEO Consultation, research and analysis
  • On-page Optimization (Meta tag optimization, image and content optimization)
  • Google Analytics Implementation
  • Off-page Promotion (Social Bookmarking, Blog, Forums, Directories, etc.)
  • Link Building
  • Social Media Promotion (Facebook, Twitter, LinkedIn, Google+, Pinterest, etc.)
  • Product promotional video creation
  • Local Search Optimization
  • Reputation Management
  • Brand recognition and Identity
  • Other customized services as per client’s requests

Ecommerce Customer Support and Sales

As an Ecommerce Company it is very strenuous to take care of the last minute customer’s queries, answering about return policies, updating them about order status and so on. These calls, emails or chat messages decide the company’s reputation in front of consumer market which stamps a positive brand. Customer is the key in this business which can boost the trade and will responsible for spreading positive wave in the market.

Cliff Support Proficiency:

  • Strong process knowledge on International Processes
  • Fully Loaded facility to execute any BPO and call centre operation
  • Talented and trained resources to execute the operation
  • Strong commitment towards service levels and quality standards
  • Quality measure plans and consecutive improvements
  • Client data security

The following is a list of the services that we offer to the customers on behalf of our clients on a 24x7 basis:

  • Help Desk Customer Support in voice, email and chat
  • Customized inbound and outbound telesales services
  • Lead generation
  • Market Research and Surveys
  • Customer surveys
  • Answering Service
  • Inquiry Handling and Complaint Resolution
  • Order Taking
  • B2B/B2C Sales
  • Product or Service Promotion
  • Follow-up Calling

Amazon Storefront Services

When it comes to most successful marketplace in online media, the one name which comes in everyone’s mind is Amazon. It is a great solution that offers opportunity to sellers and manufacturers to sell their products in multi-channel ecommerce portal.

Cliff Technologies is committed to expand your business in all corners; this intention drove us to introduce Amazon Storefront services. It aids you to establish your brand among buyers with growing permanence, confidence and credibility. Our experience with Amazon with pioneering tools and techniques maximizes our client’s returns and profits.

Our Amazon services include:

  • Amazon Account Setup
  • Amazon Seller Account management
  • Amazon Store Design
  • Amazon Catalog Processing: Product Entry and Upload Services
  • Product Image editing / enhancement
  • Amazon Order management
  • Amazon Inventory management
  • Amazon Category management
  • Amazon Product Listing
  • Amazon Shipment and Label Creation
  • Product Description Writing
  • Product Review Writing

EBay Store Services

EBay is another medium to complement Ecommerce sales boost up. Cliff Technologies caters to save our clients from the hassles of designing, developing and managing EBay store. We are committed to create professional and attractive template which drives the customers to a next level.

Our EBay services include:

  • EBay Account Setup
  • EBay Seller Account management
  • EBay Store Design
  • EBay Catalog Processing: Product Entry and Upload Services
  • Product Image editing / enhancement
  • EBay Product Listing
  • EBay Inventory management
  • EBay Category management
  • Product Description Writing
  • Product Review Writing
Cliff Ecommerce Offers!

Avail Our Free Trial Offer! An offer specially planned for our first time clients!

8 Hours of FREE service for any of the existing 12 Ecommerce Business Suite

Our Free Trial Service will definitely persuade you to collaborate with us in long run seeking our
superior Quality and one of the best Ecommerce Services. Please contact us for more information.

Contact Us

Your contact is very precious compelling us to preserve with committed caring and swift response.

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India Office

Plot No. 11, Daga Layout, NA Road,
Nagpur (MH) 440010

+91.956.109.5458

India Branch Office

R.R. Heights, Plot No.120, 1st floor,
Next to Shoppers Stop, Above Indian Overseas Bank,
Near - Jayadeva Hospital, Industrial Area,
Bannerghata Road, Bengaluru – 560076

+91.89.7169.9686

US Office

19400 Business Center, Dr. Northridge,
CA 91324 United States

+1.818.205.8640